Frequently Asked Questions

COMMERCIAL LINEN SERVICE COMPANY

St Croix Linen is a hospitality laundry focused on quality customer service and linens for the Twin Cities metro area.  Below are some frequently asked questions to help offer some more information on our services.  Feel free to call us at 612.470.6877 or fill out the Contact Us form to have us call you.

St Croix Linen: Locally-owned linen solutions, clean and simple.

I'm interested in working with you! What are the next steps?

Great!  We think you are about to make the best choice for you and your business to ensure peace of mind with your linen service.

We first ask you to fill out the contact us form and let us know what you are looking for. We will then call you to learn more about your business needs and whether we could be a good fit for you. You can also feel free to call us at 612.470.6877 to talk with someone over the phone. We usually like to set up an in-person meeting to see your business and learn more about what you’re looking for so we can figure out the best way to service you.  We will then work up a proposal made especially for you.  We want you to feel comfortable with us and ensure that when you choose to work with us, our simple and convenient linen service will speak for itself and you will become a customer for life!

Are you really locally owned and operated?

Yes!  We are one of the only linen service companies that is family-owned and operated right here in the Twin Cities.  We know and understand our customers and ensure that you will be dealing with a company that is based right here in Minnesota.

Our facility is located near downtown St Paul and Harriet Island, and our team is made up of all local Minnesotans dedicated to serving you right!

Where are you located? Where do you deliver?

We are located in Saint Paul, MN within walking distance of Harriet Island.  Our address is 120 Plato Blvd W, St Paul, MN 55110.

We deliver throughout the Twin Cities Metro Area and it’s suburbs – Minneapolis, St Paul, Bloomington, Edina, Eden Prairie, Minnetonka, Wayzata, Plymouth, Golden Valley, Maple Grove, Brooklyn Park, Blaine, Shoreview, Arden Hills, White Bear Lake, Vadnais Heights, Hugo, Forest Lake, Stillwater, Lake Elmo, Woodbury, Hudson, Eagan, Apple Valley, Lakeville and more.  Contact us to find out more information on whether we service your area.

What types of items do you clean?

We clean all types of linens for hospitality businesses including but not limited to: tablecloths, napkins, towels, sheets, blankets, shower curtains, comforters, aprons, bar towels, chef coats, mats and more.

We offer linen rental service for bars, breweries, cafes, restaurants, health clinics, spas and gyms.

We offer hotel linen service for large hotels looking to outsource their laundering of sheets, towels, robes, blankets and more.

Can you supply linens for my restaurant?

Yes!  We offer a linen rentals service program that is tailored specifically for your needs.  We provide napkins, tablecloths, aprons, bar towels, mops, chef coats, logo mats and more.

We pride ourselves on consistent deliveries, a simple billing process and great communication and customer service.

Fill out our contact form to get in touch with us and for more information.

Do you service hotels over 100 rooms?

Yes!  We currently service hotels from 60 to 500+ hotel rooms.  We pride ourselves on communication and customer service to ensure your linens are handled with care from the moment we pick up at your hotel (within a consistent time window each day!) throughout the entire process at our facility and before bringing them back to you cleaned and freshly pressed.

Do you provide linen carts and/ or bags for handling my linens?

Yes!  We work with you to assess volumes and what your needs are and then we determine delivery days, how many bags you might need for soiled linens, and/ or how many carts you might need for soiled linens.

I own my own linens, will you clean them?

We do not accept customer-owned table linens for restaurants, breweries, health clinics or spas.  We do provide rental linen services and solutions for businesses – learn more on our Bars & Restaurants page.

We do work with large hotels to clean their outsourced linens (sheets and towels), but we do have minimums.

Please fill out our contact form for more information.

Will you pick up an deliver to my business?

If you are located within the Twin Cities Metro area, then YES! Please fill out our Contact Form or call us at 612.479.6877 to work with us to determine the best times for us to stop at your business to pick up and drop off items.

Note – there is a minimum delivery stop fee.  We do also accept deliveries at our St Paul location if you are able to drop off and pick up instead of being placed on our delivery schedule.

What are the office hours?

We have someone in the office from 7:00 a.m. to 5:00 p.m. Monday-Friday.

When you start with us for linen services, you will be provided with an account representative whose number you can reach at any time.  We pride ourselves on customer service and understand that sometimes emergencies happen – we’re here to help!

We monitor voice mail and email on nights and weekends for emergency service outside of our normal operating hours.

Can I pay with a credit card?

Yes, we accept Visa, Mastercard, and American Express , there is a small fee added for using cards.

Do you offer logo mats?

Yes we do!  We can work with you to design and create logo mats that will elevate your restaurant or bar to the next level!

We do also offer standard mats and anti-fatigue mats for rental as well in a variety of colors.

What types of items do you clean?

We clean all types of linens for hospitality businesses including but not limited to: tablecloths, napkins, towels, sheets, blankets, shower curtains, comforters, aprons, bar towels, chef coats, mats and more.

We offer linen rental service for bars, breweries, cafes, restaurants, health clinics, spas and gyms.

We offer hotel linen service for large hotels looking to outsource their laundering of sheets, towels, robes, blankets and more.

Do you supply linens for my restaurant or bar?

Yes!  We offer a linen rentals service program that is tailored specifically for your needs.  We provide napkins, tablecloths, aprons, bar towels, mops, chef coats, logo mats and more.

We pride ourselves on consistent deliveries, a simple billing process and great communication and customer service.

Fill out our contact form to get in touch with us and for more information.

I own my own linens, will you clean them?

We do not accept customer-owned table linens for restaurants, breweries, health clinics or spas.  We do provide rental linen services and solutions for businesses – learn more on our Bars & Restaurants page.

We do work with large hotels to clean their outsourced linens (sheets and towels), but we do have minimums.

Please fill out our contact form for more information.

Will you pick up an deliver to my business?

If you are located within the Twin Cities Metro area, then YES! Please fill out our Contact Form or call us at 612.479.6877 to work with us to determine the best times for us to stop at your business to pick up and drop off items.

Note – there is a minimum delivery stop fee.  We do also accept deliveries at our St Paul location if you are able to drop off and pick up instead of being placed on our delivery schedule.

What are the office hours?

We have someone in the office from 7:00 a.m. to 5:00 p.m. Monday-Friday.

When you start with us for linen services, you will be provided with an account representative whose number you can reach at any time.  We pride ourselves on customer service and understand that sometimes emergencies happen – we’re here to help!

We monitor voice mail and email on nights and weekends for emergency service outside of our normal operating hours.

Can I pay with a credit card?

Yes, we accept Visa, Mastercard, and American Express , there is a small fee added for using cards.

Do you offer logo mats?

Yes we do!  We can work with you to design and create logo mats that will elevate your restaurant or bar to the next level!

We do also offer standard mats and anti-fatigue mats for rental as well in a variety of colors.

Ready to sign up or have more questions? Click Here to head over our Contact Page.